These conditions enshrine the rights and obligations of all users ("The User"), on the one hand, and those of SUPERDECOR ("us" / "our" /"The Seller"), on the other hand, relating to the goods/services made available on this website, hereinafter jointly referred to as "Superdecor services".
Before clicking on the "order" field at the end of the ordering operation, you must read these general conditions carefully. If you do not agree with these general conditions in their entirety, you must refrain from placing any order.
Superdecor recognizes the importance of protecting your personal data, whatever its nature and values, above all, honesty and transparency so that it is possible to build a solid and lasting relationship with customers based on trust and mutual benefit.
Superdecor thus undertakes to comply with the General Data Protection Regulation, identified as REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016.
In this context, Superdecor ensures that all its data subjects will be able to exercise their rights, and for this purpose a Data Protection Officer has been appointed in accordance with articles 37, 38 and 39 of the aforementioned regulation.
Any data subject, to exercise their rights and/or present any question related to this subject, has at their disposal the email contact: email@example.com.
Purpose of Personal Data Processing
The personal data that we treat in Superdecor will only be used for the following purposes:
- Order processing
- Communication with clients and clarification of doubts
- Processing of requests for information
- Claims processing
- Marketing communications
- Request for comments on the products or services purchased
The Superdecor website also has a chat where users can ask questions and get the most out of the online store. If users provide Superdecor with personal data through chat, this data will not be used for any other purpose than that requested by the user.
Assignment of Personal Data
In order to be able to comply with the purpose of this website, Superdecor will transfer your personal data to other entities, which will process them for the following purposes:
- Payment management and processing activities;
- Provision of Superdecor services;
- Delivery and management of shipments of orders.
Respect for the customer's wishes is one of Superdecor's main concerns with regard to the processing of their personal data. However, we do not want to affect the relationship we have with you or fall short of your expectations. Therefore, we consider that, if you have maintained a relationship with us over the last 2 years, that is, if you have made a purchase, it is not necessary for us to ask for your consent. Even so, if you disagree, you can object at any time by writing to us at firstname.lastname@example.org.
Data Retention Period
Your data is kept by Superdecor for the purposes described here for the time necessary for the purposes mentioned above, except if the personal data in question is necessary to prove compliance with obligations, while the period of limitation of corresponding rights has not elapsed, or if there is a longer period of retention of data imposed by law.
When your personal data is no longer needed, it will be removed from our systems and records or kept anonymous so that you cannot be identified from them.
Right to Oblivion
In accordance with the provisions of the RGPD, the user can exercise their rights of access, rectification, deletion, limitation, opposition and portability at any time, by sending an email communication to the contact: email@example.com.
Following the registration of the complaint made in this way, Superdecor ensures the execution of a communication process with the data subject, informing him in a timely manner and in accordance with the stipulations of the aforementioned regulation, at each step of the treatment of his complaint .